recruitment at KGM Motors UK
We are kgm in the uk. but who are we really and what does that mean? you may be surprised.
Our head office relocated from Luton to Swindon in July 2020. We are a team of 33 beavering away in diverse areas such as sales operations, aftersales, finance, planning, analysis, HR and dealer networking. But that isn't all.
In addition we have our very own knights of the road - the field-based team who are responsible for delivering sales and after sales service to the high standard our customers have come to expect.
You are never far away from one of our dealers, with an excess of 73 franchises located across the length and breadth of the UK, we're closer to you than you may have realised.
So now you know the "who", let me tell you about what makes us tick... We pride ourselves in our teamwork, our passion for delivering excellent customer service and building a strong KGM brand. We strive to work with integrity, trust, teamwork and keeping the main focus on our customers.
We are delighted to announce that KGM Motors UK is an accredited Living Wage Employer! This means that every colleague working for KGM Motors UK earns a real Living Wage. As of March 2023, KGM also hold a silver Investors in People accreditation.
So, there you have us, in all our glory. From South Korea to the UK, under the umbrella of the Bassadone Automotive Group, this is your team and here you will find the lowdown on all things KGM. Dive in and embrace the surprises.
Company values
We do
- Deliver on our promises and commitments
- The right thing, even when it is difficult
- Address problems, resolve and move on
- Own up to mistakes, take responsibility and make amends
- Treat everyone as we wish to be treated
We don't
- Act dishonestly, cut corners or make excuses
- Ignore internal or external customer calls, emails or requests for help
- Avoid accountability and blame others
- Show preferential treatment
- Hold grudges
We do
- Share ideas freely, collaborate and cooperate
- Care about making a difference and take pride in all we do
- Support and invest in each other's development
- Behave in a polite, courteous and respectful manner
- Deliver on our promises and commitments
- Discourage office gossip
We don't
- Delay difficult tasks or conversations
- Take advantage of others
- Avoid accountability and blame others
- Repeat anything that shouldn't be repeated
We do
- Recognise that everyone's time is as valuable as our own
- Pull together in one direction
- Set clear objectives
- Go the extra mile to help others
- Recognise
- Discourage office gossip
We don't
- Delay difficult tasks or conversations
- Take advantage of others
- Avoid accountability and blame others
- Repeat anything that shouldn't be repeated
We do
- View situations from the customer's perspective
- Commit to returning phone calls, emails and requests for help in a timely manner
- Communicate changes in agreed plans or deadlines to customers
- Take responsibility in ensuring every customer receives a full, satisfactory resolution
- Consider the impact of our actions on our customers
- Discuss options with customers for alternate ways to meet expectations
- Acknowledge and support our colleagues as internal customers
We don't
- Deceive or lie to customers
- Insult or put down our customers
- Refuse to help any customer
- Lack manners or display rude, discourteous behaviour
- Ignore requests for help because its 'not my job'
Careers & Opportunities
KGM Motors UK is committed to investing in training and development of new and existing members of our team. All interested individuals should download the application form, then send the completed form along with your CV to recruitment@kgm-motors.co.uk